The developers of the official 'Ashes 2013' video game have been forced to apologise profusely after an uproar from fans following its ill-advised release.
The game, which was originally scheduled for a release this summer to coincide with the series in the English summer, had to be swiftly cancelled as huge problems infuriated customers.
Development issues initially delayed the release of the game - officially licensed by the English Cricket Board and Cricket Australia - and probably should have prevented it from ever being put forward.
But publisher 505 Games gave it a - very brief - appearance for sale last week before outrage from users forced them to pull the game quickly and offer refunds to all.
A grovelling apology duly followed from 505 Games after dodgy animations, broken mechanics, low quality graphics and numerous bugs were angrily reported.
"The development of Ashes Cricket 2013 has been fraught with challenges almost from the outset," the statement read.
"The chosen developer, even with their many years of cricket game development experience, was unable to overcome the unexpected challenges that the chosen game engine threw up, even with multiple extensions to the development schedule.
"As the licensee and publisher of name for Ashes Cricket 2013, 505 Games would like to apologise publicly and sincerely to our licensors, the ECB and Cricket Australia, and their respective partners/sponsors, who have been nothing but patient and supportive of us throughout the challenges this project has presented, and who, ultimately, we have let down.
"Our deepest apologies, however, are reserved for the fans of cricket and cricket games worldwide."
Fans were quick to voice their fury and bewilderment at the problems with the game, while others simply found the whole debacle hilarious.
Wow, 505 Games has "cancelled" Ashes Cricket 2013. http://t.co/yJ8RXDeCSP Can you cancel a game after it's been released? How bizarre.
— Danny O'Dwyer (@dannyodwyer) November 28, 2013
— Digit (@digitindia) November 28, 2013
At least the full refund will console fans who were unable to lay bat on ball while a bug saw their stumps cartwheeling while the bowler was still at the top of their run-up.
'Ashes Cricket 2013': 22 November 2013 - 28 November 2013. RIP.
- Video Games
- English Cricket Board
- Ashes Cricket
- video game